7 best survey analysis tools for 2022. Some platforms are very traditional and with many years in the market, and others like Deep Talk are disrupting the market using AI techniques like machine learning and deep learning to analyze the data.
Surveys are an excellent tool for getting information from people. Surveys and their results are essential for improvement, whether to get feedback on the services you sell, your products, or people's mood.
One challenge presented by surveys with open-ended questions is their analysis. People leave valuable data when they write; however, if the number of surveys is high, processing this data can become practically impossible if done manually.
For this, some companies are capable of processing the written data that can help you do it quickly and cheaply.
1.- Deep Talk
Deep Talk provides easy-to-use deep learning models for text data analysis. With a couple of clicks and without knowing anything about Artificial Intelligence, Machine Learning, or Deep Learning, users can apply complex models on text data to classify it, analyze it, extract statistics and even search for complex patterns within the texts (sales opportunities, complaints, defective products, etc.).
Price: Free and paid plans https://www.deep-talk.ai/product/pricing
Crunch allows companies to bring data from different sources and group them in one place. Users can then label the data, organize questions and answers, apply filters, generate dynamic dashboards, etc.
If the data you will be analyzing is mainly structured, this is a powerful tool.
Price: You need to contact them for a demo https://crunch.io/request-demo/
Nvivo allows you to analyze quantitative and qualitative data from surveys. It has interesting modules for academic and professional use, such as transcriptions. Nvivo is a software with many years in the market and has an outdated interface for some services. However, it is still a powerful tool for the quantitative analysis.
Price: Depending on the use, Nvivo has different user packages, be it academia, students, or companies. You can find out more here https://www.qsrinternational.com/nvivo-qualitative-data-analysis-software/how-to-buy-and-quote
KnowledgeHound allows you to go deep into surveys, looking for relevant insights without the need to be an expert in statistics. Unlike Nvivo, it has better information visualization tools and is a robust platform for sharing and analyzing data within the organization.
Price: You can request access to a demo at https://knowledgehound.com/contact-us/
Thematic it is a platform with a focus on surveys and comments left by customers. Unlike others, it includes AI in the analysis and has teamwork capabilities. It also adds other dynamic functionalities such as data tagging, issue prioritization, etc.
Price: Email for a demo https://getthematic.com/#try-thematic
MonkeyLearn is a platform mainly focused on data analysis through AI, very similar in some aspects to Deep Talk, it allows to analyze the free text of the surveys to access their classification, topic detection, etc. It has a dashboard that helps to be easily navigated and some valuable integrations for its clients.
Price: Get more info here https://monkeylearn.com/pricing/
MarketSight It is an ideal platform for analysts who need to categorize and reorder data to generate deeper data analysis. It has advanced integrations with R, allows embedding views in other sites, and an API for programmatic data analysis.
Price: Starts at $46 https://www.marketsight.com/pricing/